Booking and Reservation

1.1. All bookings are subject to availability.

1.2. To make a reservation, you must be 18 years or older.

1.3. A valid credit or debit card is required to secure your reservation.

1.4. By providing your payment details, you authorize Cromer BnB to charge your card for the specified amount.

1.5. The prices displayed on our website or communicated during the booking process are inclusive of taxes, unless otherwise stated.

1.6. Special requests are subject to availability and are not guaranteed.

Payment

2.1. Payment for your stay is due in advance through the website checkout system.

2.2. We accept payment by major credit or debit cards and Paypal (all of which are processed through Paypal).

2.3. Any additional charges incurred during your stay must be settled prior to departure.

Check-In and Check-Out

3.1. Check-in time is between 2:00 PM and 10:00 PM, unless otherwise arranged in advance.

3.2. Check-out time is by 10:00 AM on the day of departure.

3.3. Late check-out may be available upon request, subject to availability and additional charges.

Cancellations and Amendments

4.1. Cancellation policy: You may cancel or amend your reservation free of charge up to 48 hours prior to your scheduled arrival date. Cancellations made within 48 hours of arrival will incur a charge equivalent to the first night’s stay.

4.2. No-shows or early departures will be charged the full amount of the reservation.

4.3. To cancel or modify your reservation, please contact us directly at info@cromerbnb.co.uk

Smoking, Pets & Children

5.1. Smoking is strictly prohibited within the premises of Cromer BnB. A fine of £100 will be charged for any violation of this policy.

5.2. Pets are not permitted on the premises, with the exception of service animals. 5.3. Children under 5 are not permitted on the premises.

Damages and Liabilities

6.1. Guests are responsible for any damages caused to the property, its contents, or fixtures and fittings during their stay. Any such damages will be charged to the guest’s credit or debit card or other preferred method of payment.

6.2. Cromer BnB is not liable for any loss or damage to guests’ personal belongings or valuables during their stay.

Guest Conduct

7.1. Guests are expected to behave in a responsible and respectful manner towards other guests and staff at Cromer BnB.

7.2. Excessive noise, disruptive behavior, or any illegal activities will not be tolerated and may result in immediate eviction without refund.

Limitation of Liability

8.1. Cromer BnB shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your stay, including but not limited to personal injury, loss, or damage to property.

8.2. Cromer BnB shall not be liable for any disruptions or inconveniences caused by circumstances beyond our control, including but not limited to acts of nature, government actions, or third-party services.

Privacy Policy

9.1. Cromer BnB respects your privacy and handles your personal information in accordance with applicable data protection laws. Please refer to our Privacy Policy for further details.

Governing Law and Jurisdiction

10.1. These terms and conditions are governed by the laws of the United Kingdom.

10.2. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

By making a reservation or staying at Cromer BnB, you confirm that you have read, understood, and agreed to these terms and conditions.